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We provide users with technical support. Even if you are just trying our product, we will certainly reply to your message. The support team will answer your questions within 48 hours at most (usually, earlier, within an hour). Each question is carefully studied by the staff of the technical support department and they often discuss it with developers in order to give the most complete answer. We appreciate each customer and will answer each question.

You can contact our technical support directly at this e-mail:


Make sure you specify the following information in your message:

  • The name and version of the program (see it in the "About" dialog box).   
  • Number of hard drives.   
  • Size and type of logical disks.   
  • The operating system with updates (for example, Windows XP Professional Service Pack 2 or Windows Vista Home Edition, etc.).   
  • The situation that existed when the problem occurred (probably, the error can be reproduced by certain operations).   
  • Any other information that you think is related and might help us (screenshots, links, etc.)

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